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Bone Fish Ltd Affiliate Assistance
Frequently Asked Questions
Q. I can't remember my password - what shall I do?
Q. What statistics are available in the admin centre?
Q. Can I add a new site to my existing account?
Q. Is there a cost for the service provided by Bone Fish Ltd?
Q. Do I need to purchase a domain name for my dating/networking site?
Q. Will I need hosting?
Q. I have HTML experience, where can I add a logo?
Q. I created a site by mistake, how can I remove it?
Q. I can't remember my password - what shall I do?
A. Upon accessing the main page of the admin centre, you will find an icon stating "Lost Password". By selecting this icon, your password will be re-sent to your email address. Alternatively, you are also able to request assistance from the Affiliate Department by emailing: tyron.falero@bone-fish.com and placing "Forgotten Password" in the subject line.
Q. What statistics are available in the admin centre?
A. Through the admin centre you can keep tabs on the commissions that you and your site have earned, keep track of the members that have joined your site, and visualise the targets that you need to meet in order to achieve your bonuses - and all at the click of a button.
The statistics available through the admin centre are as follows:
New sales - new member (paid) subscriptionsRebills - no. of repeat (paid) subscriptions
Free registrations - per day
Free registrations - per month
Bonus targets - what targets you have to reach to achieve your bonuses
Daily summary - previous and current day report, displaying new sales/activations by site name.
Monthly commissions - what commissions you are due so far this month, as well as your previous sales history
Q. Can I add a new site to my existing account?
A. Yes, this is possible. Within the admin centre there is a section where you can enter new sites and networks. To access this section and to add new networks and sites, you do not need previous approval from Bone Fish Ltd. For more assistance with this matter, simply email the Affiliate Manager at: tyron.falero@bone-fish.com. By stating "New Site/ New Network" in the subject line, you will receive a comprehensive guide on how to execute the above.
Q. Is there a cost for the service provided by Bone Fish Ltd?
A. Here at Bone Fish Ltd, we provide affiliates with a FREE, fully manageable and customisable dating solution. All we ask of our affiliates is that they market and promote their sites to ensure that they work to their fullest potential.
Although there is no cost whatsoever for the implementation of the Bone Fish Ltd service, all sales that are derived as a result of the networking site are split 50/50. This means that the affiliate receives some 50% commission on all new sales made through their site, as well as 50% commission on rebills. (And, due to Bone Fish Ltd being based in Gibraltar, all monies generated through the service are 100% tax-free).
Q. Do I need to purchase a domain name for my dating/networking site?
A. This really depends upon whether you are setting up a website from scratch, or are simply integrating a dating site into your existing website. When signing up to the Bone Fish Ltd service, you are required to have a live (or purchased but, at present, inactive) domain name recorded in your affiliate account. This means that if you don't have a domain name you will need to buy one. To do this, Bone Fish Ltd suggests visiting a site such as www.godaddy.com. Here, you can contemplate domain names and costs - we advise that you do this before signing up to the Bone Fish Ltd service.
Alternatively, if you are merely planning on integrating a dating site into your existing site, then you have no need to purchase a new domain name as a link will simply be placed on the existing site to take visitors to the "online personals" template page. (With regard to site integration such as this, it is important to highlight that the existing site need not be dating related. The domain name and contents of the existing site can be of any nature).
Q. Will I need hosting?
A. There are two types of scenarios relative to hosting. The first is that you are looking to offer a stand-alone "personals" page, and the second is that you wish to have a homepage/comprehensive website and include a link to our dating/networking service.
In the first scenario the page can be hosted by Bone Fish Ltd, which thus means that we take care of all technical aspects. However, with the second scenario it is not quite so simple. If you wish to have a home page and add contents of your own (contents which are not located in the header or footer of the actual template), then the landing page needs to be hosted at your end.
Q. I have HTML experience, where can I add a logo?
A. By entering the admin centre you can gain access to a number of tools. These tools can help you to fully brand your site and make it your own. Within this section you can add a header and footer, and are given the option to change the colour scheme via the HTML edit/colour picker sections.
For more information on this matter, feel free to email: tyron.falero@bone-fish.com, stating "HTML & Style Sheet Editor" in the subject line. Upon receipt of your email, we will send you all the relevant material to help you to get started with your site.
Q. I created a site by mistake, how can I remove it?
A. If you require a site to be deleted from your live site list, you need to contact your Affiliate Account Manager. To do so, please email: tyron.falero@bone-fish.com, stating the site ID which is displayed to the left of the link and URL in question. This site will then be removed accordingly and you will thus receive confirmation via email.
If you have any additional questions, please do not hesitate to contact us at:
Address:
BONE FISH LTD:
3rd Floor
International House
Bell Lane
Gibraltar
Telephone: 00350 200 40335
Email: affiliates@bone-fish.com
05 May 2008
